Digilistan WA

Terms of Service

These terms cover your use of Digilistan WA, the WhatsApp dashboard for small business run by Digilistan. By creating an account, you agree to them.

What the service does

Digilistan WA gives your business one dashboard for WhatsApp: an inbox, contacts, approved message templates, broadcasts, and a chatbot. Your WhatsApp connection opens only after Meta approval — until then you can prepare your account, contacts, and templates, but you cannot connect a number or send through WhatsApp.

Your account

You are responsible for keeping your sign-in details safe, and for what your team members do under your business account. Give us accurate business details, and keep them up to date.

Fair use

Use the service only for your own business messaging, and only in ways that follow WhatsApp's and Meta's rules. Do not use it to send spam, misleading messages, or messages to people who have not agreed to hear from your business. Digilistan may suspend an account that breaks these terms.

Payment and activation

Payment is manual: you pay by Raast, JazzCash, or Easypaisa and submit the payment reference as proof. No card details are stored, there is no wallet, and there is no auto-renewal — nothing is charged automatically.

Activation is manual too. Digilistan staff verify your payment proof and then activate your plan. A submitted proof on its own does not change your plan. Meta's own per-message fees, where they apply, are separate and pass through at cost; they are not part of the subscription.

Backups

Backups are an encrypted file that only your key opens. Your backup encryption key is never stored on our server, so keep it safe — if you lose it, your backup cannot be opened, including by us.

Your data

Your data is kept while your business is active. To ask for deletion, open a support ticket at /support or email admin@digilistan.com; Digilistan staff manually delete your business data and confirm. There is no self-serve delete button in the app. See our Privacy Policy for the full details.

Changes and contact

If these terms change, the updated page will be posted here. Questions: open a support ticket at /support or email admin@digilistan.com.